What is the online store refund policy?

Any product ordered through Printify honors their return and refund policy. The summary is, as each product is created specifically, there are no refunds for ordering the wrong item including if it doesn’t fit or have the shade of color as expected. Refunds may be given for defective merchandise. A partial refund may be given for lost products.

Any product ordered directly from the Tesla Owners Club of Maryland online store (when they exist) will be of a nature to have no refunds, although as there are currently no products that this applies to, this statement may be amended in the future.

Why can’t anyone order from the online store?

Because of some regulations we have to follow regarding non-profit and eventual charitable organization status, we have to watch where our income comes from. This may change in the future, but for now, we have to limit who can access the store to be Chill members or above.

 

What products are available from the online merchandise store?

Our online store is primarily provided by Printify. There are hundreds of products available (check out their catalog) but we only have a small subset of those products published to our website’s online store. There are also rules about using the Tesla logo, so not all of the products can have that, too.

The current product list can always be seen at (URL pending actual launch of store).

Please also be aware of this FAQ.

Can I change my membership level at any time?

Yes, you can change your membership level at any time by going to the Change Your Membership Level page while logged in and change your level. Note, however, that we do not do any refund or prorating of the price difference between old and new levels.

Also keep in mind that the page referenced above is the same page that handles membership renewals, at which point you can certainly change your level by yourself if you don’t have auto-renew enabled.

What are the available membership levels, and why should I have to pay for them?

The membership levels and their member perks are summarized in the following table:

Subject to change without notice. See Explanation of Member Benefits for more info
Membership LevelPublicChillStandardLudicrousPlaid
Price per year$0$10$30$50$80
Access website content including posting replies to forum topicsYesYesYesYesYes
Create topics in General forumsYesYesYesYesYes
Access vendor perksNoYesYesYesYes
Create topics in For Sale forumsNoYesYesYesYes
Additional Members00123
Participate in club events, Boot Camps, Tech Talks, owner support, mentorship, and partner discountsSomeYesYesYesYes
Purchase club merchandiseSomeYesYesYesYes
Club name tagYesYesYes
Club logo patchYesYesYes
1:1 assistanceYesYes
Club travel mugYes
Priority access to register for limited eventsFourthThirdSecondFirst

For more detailed explanations of each benefit, please click here.

Please be aware that the Public role is free, but still requires you to register with us so we have a way to confirm you own a Tesla.

As to why you should have to pay for them, keep in mind that some of the perks have an actual cost to the club so we will need membership dues to help pay for them. We are registered as a non-profit organization and are working on a 501.c(7) charitable organization designation as well. If you don’t want to pay anything, nothing changes for you, really.